
Iceland expands retail media with in-store digital screens and targeted ad platform
Iceland Foods, a well-known frozen food retailer in the UK, is making significant strides in enhancing its retail media capabilities through a strategic partnership with the specialised agency, Gig Retail. This collaboration aims to expand Iceland’s retail media offerings across its high street stores and The Food Warehouse, tapping into the vast audience that visits the retailer each month—over nine million shoppers.
One of the key initiatives in this partnership is the introduction of digital screens within Iceland’s store estate. These screens will feature audience tracking technology, a move driven by Iceland's commitment to digitising the in-store experience. The collaboration with Stratacache, a prominent player in digital signage, underscores a trend among retailers to merge physical and digital marketing strategies to engage consumers more effectively. With this technology, Iceland aims not just to advertise but to provide a more personalised shopping experience, thereby enhancing customer interaction and brand engagement.
Furthermore, the partnership allows for the introduction of ad-served media online, aimed at refining ad relevance and targeting capabilities. This digital approach is increasingly vital as the retail landscape evolves, allowing brands to connect with consumers in more meaningful ways. The newly established retail media operations will be supported by a dedicated platform, designed for real-time inventory management and automated processes, ultimately facilitating robust media measurement. This is particularly important for brands to track campaign performance and return on ad spend (ROAS), crucial metrics for any marketing strategy.
Adam Smith, the head of retail media at Iceland, expressed enthusiasm about the new partnership. He highlighted that the initiative will create innovative pathways for suppliers to engage consumers, stating, “The partnership will deliver strong results for our suppliers, with new ways of working and embracing new approaches set to deliver the strongest retail media network of any UK retailer.”
Importantly, Iceland’s retail media strategy is not limited to brands it sells; “non-endemic” brands will also be invited to utilise this network, broadening the scope for advertisers. The first campaign from a non-endemic brand, Smart Energy GB, has already been rolled out, signalling an exciting future for diverse advertising collaborations within the retailer's framework.
This pivot towards retail media is part of a broader trend observed in the UK retail sector. Competitors like Tesco, Sainsbury’s, and Asda have also been expanding their retail media offerings, reflecting a growing recognition of the potential revenue streams these initiatives can create. Iceland's approach not only strengthens its position in a competitive marketplace but also reaffirms its commitment to providing a comprehensive grocery shopping experience, beyond just frozen food.
The integration of digital screens and an in-house team dedicated to retail media further emphasises Iceland's strategic direction. By nurturing this capability, Iceland aligns itself with evolving consumer expectations, prioritising innovative solutions that resonate with modern shoppers' behaviours and preferences. Ultimately, this initiative not only aims to bolster Iceland’s brand image as a provider of a full range of household essentials but also sets the stage for enhanced relationships with advertisers and brands looking to reach a wider audience.
This move toward a more digitised retail environment, with robust analytics and targeted advertising, is seen as an essential evolution for retailers in today's market. As Iceland continues to innovate and expand its media capabilities, it stands as a notable example of how adapting to the changing retail landscape can drive both customer engagement and profitability.